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Online resources, including template downloads and links to referenced books, are at

Recommended books to explore concepts in more detail

Building the Fit Organization – Daniel Markovitz

The Culture of Kaizen – Jon Miller

Discover Your True North – by Bill George

Drive: The Surprising Truth About What Motivates Us – Dan Pink

Essentialism: The Disciplined Pursuit of Less – Gregory McKeown

A Factory of One – Daniel Markovitz

The Five Dysfunctions of a Team – Patrick Lencioni

Humble Inquiry: The Gentle Art of Asking Instead of Telling – Edgar Schein

Joy, Inc. – Richard Sheridan

The Laws of Subtraction – Matthew May

Lean Health – Paul Akers

Lead with Respect – Michael Ballé

The Lean Manager – Michael Ballé

The Lost Art of Walking – Geoff Nicholson

The Outstanding Organization – Karen Martin

The Power of Habit: Why We Do What We Do in Life and Business – Charles Duhigg

The Shibumi Strategy – Matthew May

Thoughts in Solitude – Thomas Merton

Toyota Kata – Mike Roether

True North – Bill George

Zen Mind, Beginner’s Mind – Shunryu Suzuki